Introduction
As technology becomes a key part of working life, more and more companies find themselves investing in software or app development.
Up until the last few years, it appeared to be a given that most companies developing this kind of technology would be able to make a claim for R&D tax relief.
However, as those processes have become more and more familiar and app development in general a more “run of the mill” thing, it is no longer always easy to work out whether companies involved in software development can make an R&D claim.
It is, of course, important for companies to understand this at the outset as the process for developing that app can be time-consuming and costly and, as such, to the extent that an R&D claim cannot be made, this may impact the company’s decision to go forwards.
This would be a shame of course, as one of the main aims of the R&D tax regime is to encourage innovation, which many of the new apps and pieces of software will surely deliver.
That being the case, what’s the problem then?
What software development can qualify?
Well first things first. In reality, most software development projects should still qualify for R&D. That is as long as they demonstrate an advancement within the industry and not just within the company itself.
The company making the claim must be able to provide sufficient evidence to explain how technological uncertainties have been resolved.
Common areas that often qualify for R&D include the use of Artificial Intelligence, Cloud Computing, Robotics, Data Processing, and Augmented Reality.
In these cases, R&D relief will often apply to companies, whether they are developing a new software product or service or simply improving an existing project or system.
However, it’s not quite as straightforward as that.
The definition of R&D
As a reminder, R&D generally takes place when a project “seeks to achieve an advance in science or technology”.
However, this can be, and has been, interpreted in many different ways.
It is the activities of the company, which directly contribute to achieving this advance in science or technology, through the resolution of a scientific or technological uncertainty, that will qualify for R&D.
This is regardless of whether the company was successful in achieving the advancement or not.
Specific challenges in software development
It may be relatively simple for a company to explain how their own state of knowledge or capability has advanced within the technology space, via their work on a particular project.
However, this may not be an advance in the overall industry itself, which can be very difficult to prove and evidence within such a fast-paced industry.
The main challenge for companies is explaining how their project has advanced the industry itself.
This can be particularly challenging if HMRC officers do not fully understand the intricacies of software development. In this case, it is critical to provide clear evidence to substantiate your case.
The starting point is to determine whether an existing solution is readily deducible by a competent professional in the field.
In other words, could someone with the same experience and qualifications easily arrive at the same advancement? Does the company’s solution address any technical uncertainties?
It is important to differentiate between an ‘uncertainty’ and a ‘complexity.’ While a complex project may require more time, resources, and expertise, it doesn’t necessarily mean the outcome was uncertain.
For example, a software project could be highly complex, but if the underlying technology to develop that software or technology already exists, the entire project may not qualify as R&D.
It is also important to note that some R&D projects that qualified in previous years may no longer do so if technological capabilities have advanced within the industry, and this is where things become challenging, as the industry has clearly come on a lot in the last few years – to the point where it can feel like everyone is having a go!
The need to consider the “Technological Baseline”
To assist HMRC in understanding the advancement in science or technology which has taken place, it is mandatory to explain the technological baseline of the project on the (not so new) additional information form which is submitted as part of the R&D claim.
This baseline should refer to the industry standard, not just the company’s internal capabilities. What was the industry standard, and how has your project improved upon it?
Clear evidence must be provided to show that the project has significantly advanced technology beyond this baseline.
It is crucial to involve a technically competent professional in considering this as it is their expertise which will be key to supporting the claim and any challenge by HMRC.
A reminder about subcontractors
It is worth remembering that many companies whose main business is not software or app development will outsource their software development to a software development engineer, often a freelancer.
This is OK, and the costs of paying that subcontractor can still be included in the claim provided the claim as a whole qualifies for R&D, but subcontracted costs can only be included as to 65%.
Why does all of this matter?
Due to a history of non-compliant and fraudulent claims, HMRC has significantly increased its scrutiny of R&D claims, introducing new mandatory requirements to identify and reject illegitimate claims. Consequently, even genuine claims now face a more challenging process.
This is particularly true for software development companies, which we consider is often a “red flag” for HMRC for the reasons highlighted above.
Using a professional adviser
Navigating the R&D claim process can be challenging, especially for those in the software development industry and/or companies outsourcing software development, where there is in our view a greater risk of challenge.
We advise companies planning to make a claim to seek help from a qualified tax professional. This ensures that you receive clear guidance through the process.
Next Steps
At ETC Tax, we have the expertise and experience to assist your company with its software development R&D claim. Please do not hesitate to contact us today.